Frequently Asked Questions

All Visuality Systems products support every version of SMB, from SMB1 and SMB2 to the most recent SMB3.1.1, ensuring compatibility across various network environments.

Yes, SMBv1 can be removed by modifying Visuality Systems product configuration file.

Yes, all Visuality Systems solutions support SMB 3.1.1 and implement the latest security standards. Our products provide robust protection through message signing (using 256-bit GMAC and CMAC), encryption (with AES-256-GCM and AES-256-CCM), as well as advanced authentication methods such as Active Directory integration and Kerberos.

No, all Visuality Systems solutions are developed entirely in-house from the ground up, without incorporating any open-source components. This ensures full control over the codebase and eliminates reliance on third-party open-source software.

Yes, we provide both updates and upgrades to our clients. Typically, updates are delivered monthly, while major upgrades are rolled out once or twice a year. Additionally, our R&D team encourages customers to submit feature requests and share ideas for new developments through our support desk.

Visuality Systems offers a licensing package that includes the right to use the software, Microsoft IP rights, access to our online support desk and regular updates for the duration of the agreement. Updates are typically provided monthly, with major upgrades occurring once or twice a year.

Before each release, Visuality Systems conducts a thorough Quality Assurance (QA) cycle that depends on the release type. Major releases undergo a full QA cycle that lasts up to two months. A build release, taking at least one month, includes a specific QA cycle focused on new feature verification, regression testing, and more. Support releases involve a QA cycle with regression testing and targeted checks for fixed issues, lasting between 3 to 7 days.

Visuality Systems provides 24/7 customer support for all our products. Customers can easily log into our support desk to submit tickets for any questions, issues, or feature requests. Our support team actively monitors submissions and typically responds within one business day.

Our products come with comprehensive documentation, including porting and integration guides, API documentation, code examples, and more. Most of the materials are available in PDF and HTML formats for easy access and reference.

Yes. Visuality Systems NQ license includes the Microsoft IP rights to use the SMB patents. Visuality Systems customers do not have to pay additional costs to Microsoft for SMB rights.

Yes. Any cloud service that supports SMB can be seamlessly connected using our solutions. Visuality Systems products support all SMB versions, including SMB3.1.1, which is required to connect to cloud platforms like Microsoft Azure. Additionally, our solutions utilize advanced encryption for secure data transmission and support SMB over QUIC for improved performance and reliability.

Yes, Visuality Systems products can register machines with Active Directory. These include the YNQ Corporate Client and YNQ Corporate Server, both of which support SMB3 required for seamless integration with AD.

Yes, YNQ Corporate Server can authenticate AD users using the passthrough method after registering with the AD.

Yes, Visuality Systems products fully support Kerberos authentication, providing a secure and efficient method for user authentication in Active Directory environments.

Yes, YNQ can be integrated into any iOS and Android application as client or server. jNQ, being Java-based, can be integrated into Android applications.

While HTTP and FTP can handle file transfers between devices, they do not provide the advanced file-sharing capabilities needed for collaboration. The SMB protocol allows for remote file sharing, enabling multiple devices to work together and share documents seamlessly across any network. By using SMB, you avoid the need to transfer files between devices, reducing storage demands and speeding up response times. In addition to file sharing, SMB can also query system information from the OS using RPC messages, making it a versatile choice for network communication.

To get started, simply fill out your contact information in the evaluation form, and a Visuality Systems representative will reach out to you within the same business day.

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